Just as clear water enhances the drinking experience, a cutting-edge customer experience contributes to the bottom line of the company… Online business, together with a high quality user experience and a wide range of possible actions offered by the new website, contributes directly to the company’s business strategy. The site was designed to optimize sales, customer service and support, and to expand the range of services that can be provided online.
A Full and Flexible System
The Tami 4 website was developed using Drupal. Drupal is a leading open-source content management system that demands advanced technical skills on the part of the developer, and allows the gradual creative development of the website and the addition of various applications.
Interactive Customer Experience
In each interaction, Tami 4 customers benefit from an interactive and innovative customer experience, based on the most cutting-edge, integrated user interface and content management processes, which include online chat, support and more.
Optimized for Mobile
The interactive customer experience is not only reserved for customers using their desktop PC: the project included optimization of the website for a wide range of smartphone and tablet devices, while maintaining maximal security levels.
Wide Range of Features in the Personalized Area
Tens of thousands of customers who visit the site each month can carry out a range of self-service actions in their personal area (self-care). Actions include: the purchase of water purification products or other complementary products, tracking orders, deliveries, receive messages and billing information, and troubleshooting problems through comprehensive documentation.