UI design for a customer service app, optimized for iPhone and android to allow Cellcom’s customers to use a range of advanced services through their smartphone.
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The Cellcom Ishi (Personal Cellcom) app enables Cellcom’s customers to perform a range of actions from any place, and at any time, using a range of mobile devices without waiting for the attention of a customer service representative.
Comprehensive and Available Personal Information
Using the app, information can be acquired about the closest service center to the customer’s current location; detailed billing information can be seen; as can a graphic display of information about usage patterns; the customer can receive offers of specifically tailored benefits and offers; and much more.
Unique Overseas Calls Area
This area allows customers planning a trip abroad to buy an overseas dialing package at a discount, in accordance with the destination country and the length of time being spent there. It is also possible to unlock and lock the phone for use overseas, and more.